1. Working in The Transforming

    Working without a crystal ball

    A lesson in uncertainty from a New York City psychic

  2. The People Part

    A pattern you create together

    Every work relationship is a negotiation you're already in

  3. The Skills

    Working in The In-Between

    You see an opportunity. You know what you could do. You haven't decided if you want to be the person who does it.

  4. The Good Work Life

    The Vacation Paradox

    The work arrives. The calendar fills. We move through it, and we plan vacations to recover from it.

  5. Working in The Transforming

    Working in lava cars

    Your headlights still work and seek, sense, and share is still the move

  6. How Work Works

    We're captured.

    What is it that allows your best work?

  7. The Good Work Life

    How's work?

    Not just at happy hour—it's a question worth asking yourself

  8. Work Design

    On the way to results

    Meaningful progress is the single biggest factor in daily motivation

  9. Try It

    Pick a purpose

    Who needs cosmic clarity? Just decide on a contribution and take the first step.

  10. Try It

    Who decides?

    The work is stuck because nobody knows what they can decide

  11. The Skills

    On being lost, on occasion

    Getting professionally unlost is really about knowing yourself, knowing your situation, and choosing what comes next

  12. The Skills

    What are you telling yourself about this?

    The storyfield at work

  13. The People Part

    See work from their angle

    And make the work really move

  14. The Skills

    What's your energy right now?

    Awareness helps you manage it

  15. Work Design

    Work with meaning

    Use Job Crafting to make your work more purposeful

  16. The Good Work Life

    What mission are you on?

    Getting clear about what you're up to at work

  17. The Skills

    The life-changing effects of managing expectations

    And no, I don't think that's overselling it. Your experience of work (and life)—and your ability to do it well—is shaped as much by what you expect to happen as by what actually does. Here are three ways to work with expectations.

  18. Work Design

    Stopping: An underconsidered strategy for work that no longer meets your needs

    You've probably heard of technical debt. Maybe you know organizational debt. Let me add work debt: the unnecessary practices, meetings, reports, routines, tasks ... you keep doing because you always have, not because they are valuable.

  19. The Skills

    The "that's not fair" response: Recognizing and managing fairness threats at work

    Fairness threat responses can last last days. Our performance at work is better when we feel a sense of fairness. Create the personal conditions where fairness becomes a collaboration enhancer rather than a constant source of threat.

  20. The People Part

    Change with people

    Stop selling, start enrolling

  21. Try It

    Playing the A Game in Conversation

    Two questions for being an engaged listener … especially when it's unintersting

  22. The Skills

    Friend or Foe: Reduce relatedness social threats to do your best work

    Relatedness, the R in Dr. David Rock's brain-aware SCARF framework, is our primary need to feel safely connected to others. When this need isn't met, our brains divert cognitive resources toward threat monitoring.

  23. Try It

    Arschbombe!

    What's your post-vacation reentry strategy?

  24. The Good Work Life

    Your best work happens when you feel good

    The research supports feeling good = professional effectiveness

  25. The Skills

    Brain-Aware Strategies for Navigating Certainty and Autonomy Threats at Work

    Certainty and autonomy threats occur when workplace uncertainty or feeling powerless triggers your brain's threat response. Use Dr. David Rock's labeling technique—"Oh, that's just my brain!"—and reframing strategies to manage them effectively.

  26. The Skills

    The benefits of thinking about your thinking

    That voice in your head has more benefit than you might think. Metacognition is the process we use to plan, monitor, and assess our learning, thinking, and doing. It's is wildly important because it's how we build an awareness of our understanding and performance.

  27. Work Design

    The Wild Freedom of Managing Yourself

    Creating (and maintaining) the conditions for doing your best work

  28. The Good Work Life

    Notice. Explore. Try a Change.

    A simple framework for turning what you notice into The Good Work Life

  29. Try It

    Strategic Quitting

    "Quit the wrong stuff. Stick with the right stuff. Have the guts to do one or the other."

  30. The Skills

    Managing Status Threats: Brain-Aware Strategies for Before, During, and After

    Status threats are sneaky. Here are science-backed techniques for managing status threats (the S in Dr. David Rock's SCARF framework) organized into three phases—preparation, in-the-moment, and recovery.

  31. The Skills

    When Your Brain Meets a Bear at Work

    Understanding Dr. David Rock’s SCARF framework is brain-aware guidance that can be a super-power unlock for creating the conditions to do your best work

  32. Try It

    Appreciative Inquiry: Positive Framing Creates Better Conversations

    Appreciative Inquiry can transform workplace dialogue by shifting from problem-focused conversations to strength-based approaches that energize colleagues and lead to better outcomes

  33. The Skills

    What do you want?

    Getting on the path to Prudent Congruence

  34. How Work Works

    Don’t outsource your on-the-job thinking and learning

    We don't do enough thinking about our big-P processes and what those big-P processes require and what those big-P processes produce before employing them.

  35. Working in The Transforming

    Big ears! Big eyes! Sensemaking at work

    Sensemaking is the activity of making sense of a situation. It's a crucial skill for navigating changes and enhancing understanding of what's happening at work.

  36. How Work Works

    How your manager’s view of human behavior shapes your experience at work

    Every management act in our organizations stems from a core belief about human nature. Since so much of our work experience is shaped by arbiters of authority, it’s helpful to probe the theoretical motivations behind their intentions.

  37. The People Part

    Be The Celebrator

    “What do you do when things go right?”

  38. Working in The Transforming

    Tell more (and better) stories

    Techniques from “Storyworthy” to enhance everyday communication

  39. Working in The Transforming

    Show Your Work

    Seeking and sensing are essential for the knowledge work we do, and sharing your work is a win/win/win.

  40. Working in The Transforming

    A funny name for a critical skill

    Double-loop learning gives us a method to put experience into practice: "If a new idea doesn't work, it's time to try something else."

  41. How Work Works

    Why do we feel like cogs in a machine?

    The Taylor Bathtub reveals how industrial-era thinking still shapes modern work

  42. How Work Works

    Ten Foundational Ideas for the Now of Work

    Ten ideas that changed how I see work — and helped me do something about it. Start here if you're trying to understand why work feels the way it does and where to go next.

  43. The People Part

    Let's get ready to rumble

    Creating space for important conversations by inching our way into vulnerability

  44. Work Design

    We're all in sales now ... so let's get better at selling

    Selling can be a helpful way to frame a lot of what we do at work

  45. Job Suck

    The Bummer of Job Suck

    Job suck is that pervasive sense of discontent that creeps into your workday, making even meaningful work feel hollow as purpose gets ground down by bureaucratic machinery.

  46. Work Design

    Introducing: The Work Workout

    A take action, horizon-expanding, progress-making framework to facilitate intentional change

  47. Working in The Transforming

    Love, problem solving, and figuring it out

    Figure It Out is a problem-solving and make-progress attitude for the now of work

  48. Work Design

    "The boss may not care about your input, but you should"

    Input exposes us to the ideas we need that help us formulate novel approaches to the new problems we’re working on. Manage your input to improve your output.

  49. Try It

    Coping with administrivia blues

    In industrialized management paradigms, we need strategies to cope with the administrivia blues, or the emotional doldrums resulting from administrative work that is trivial, uninteresting, and time-consuming.

  50. Job Suck

    "Seeing" industrialized management ... and the job suck it incubates

    Managing By Wondering About is a mental model to do more wondering—“Why?” is a powerful question and curiosity is a powerful frame of mind—so we can discover and then change the work practices (+ theories, + conditions, + tools) that, more often than not, lead right to job suck.

  51. The Skills

    What does it mean to be done for the day?

    Giving yourself permission to be finished: It’s up to us to actively develop a definition of done for each work day to allow your nervous system to rest, recover, and engage with life beyond work

  52. Working in The Transforming

    Work is more like a wilderness

  53. How Work Works

    Complexity explains why work is different today: Here's how to identify it and work through it

    Work is different because of our increasing awareness of complexity. So what is complexity? And what does it change about how we do our work?

  54. The Skills

    The Power of Yet: How embracing Carol Dweck's Growth Mindset can transform your life and career

    We all have the capacity for development and growth. For anything and everything. A growth mindset is central to helping us (and everyone else!) develop our skills, improve our intelligence, and learn anything.

  55. How Work Works

    Resistance to change is not what you think it is

    The resistance to change we all speak so expertly about isn't resistance to a new reality, it's resistance to what the new reality might mean for me, for you, for any of us as individuals.

  56. How Work Works

    The reason there's always more work to do

    Entropy is a useful mental model for understanding why there's always more work to do.

  57. Try It

    Tagging your feedback to calibrate its importance

    FlashTags provide a collective calibration practice to communicate the importance of feedback.

  58. Job Suck

    Everyone is discontent at work and what we're doing to "solve" it hasn't been working

    As efficient as organizations are at distributing resources to create value in the marketplace, why are they so bad at leveraging human capability?